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Tomtom home not detecting device how to#
Tomtom home not detecting device install#
Tomtom home not detecting device 64 Bit#

The moment you connect your TomTom device to a computer, your device asks Do you want to connect to 'computer'. The TomTom Digital Assistant Get in touch Contact us Email us Search for Answers Type here ///theme_assets/9171351/d3a5da394c4321e69f8c9a3e7b26dc63f957224f.js ///theme_assets/9171351/043333da0356d774e96fd4f3332d8465cfa172af.json The TomTom Digital Assistant Type a message. A red status means your navigation device is not correctly installed.Continue in Talk to Bongo.A yellow/orange status your navigation device is correctly installed.If your navigation device is listed, check the status in the following way: Click the plus (+) button at the bottom left and select the TomTom Interface.If your navigation device is not listed, add it in the following way: The navigation device is listed as a network card or as a modem. Click on the Apple menu in the top left hand corner of your screen and choose System Preferences.

Tomtom home not detecting device install#

If your computer fails to assign the driver automatically, you can install it by following the steps below.

Windows - 32 bit : C:\Program Files\MyDrive Connect\Driver\INF.

Tomtom home not detecting device 64 Bit#

Windows - 64 bit : C:\Program Files (x86)\MyDrive Connect\Driver\INF.Select Browse my computer for driver software and select the folder that is applicable for your computer’s operating system:.Right-click the TomTom navigation device (for example TomTom #2) and select Update Driver Software.When the computer has restarted, the navigation device should be recognised when you connect it to the computer. When the installation has finished, restart your computer.In the Network Adapter list find and select the USB RNDIS or RNDIS6 adapter and click Next.Untick ' Show compatible hardware ' and search in the Manufacturer list for Microsoft or Microsoft Corp.

Click Let me pick from a list of device drivers on my computer.

Click Browse my computer for driver software.

Right-click the TomTom navigation device in the device manager list.

Tomtom home not detecting device how to#

If your device has an application version higher than 16.201 and you use Windows 7 or higher ( how to check your application version ): For help, see Resetting your navigation device

Right-click "Unknown device" and select Uninstall.

If the navigation device is listed as "unknown device", follow these steps. Note : if the device is not listed under Network Adapters, double-click Other devices If listed as "Unknown device" is a number, "RNDIS" or "Remote NDIS Compatible Device".

The navigation device can be listed as "unknown device", "TomTom #.", where. Note : If you receive a message asking to confirm administrator permission, confirm by clicking Yes or OK.

Open Windows Explorer, right-click Computer (or My Computer ) and select Manage.

For detailed steps to resolve this issue, select your operating system: